She told me there was nothing she could do. The rep answers the phone sounding sleepy and nonchalant. I left and went down the road to call the customer service number for a resolution. They told me they have nothing to do with the “raggedy” app. They yelled at me and made me leave the drive thru. The money for my order was taken from my account and when I got to the window I was yelled at and told that I could not have my food (that I had paid for) that they didn’t see any order or money. I submitted the order over thirty minutes before arriving to the location because I made a stop prior to arriving. On Thursday May 24th I made an online order for this store location 330 w northside dr Jackson ms. I have never had so many problems with an online app as I did with Taco Bell’s app. Horrible app! Horrible, embarrassing experience! Other apps use GPS to detect when you’re nearly at the restaurant for that kind of thing, could be a good feature. Maybe the higher likelihood of being forced to wait for a long drive-thru line.? Only one transaction-spot to receive the food in the drive-thru, versus potentially multiple points in-store? I assume it was a deliberate choice. It seems like I’d always want to choose in-store pickup, so they can prepare it while I’m driving there, or at least have advance notice of the order to save a little time on both sides, and I’m confused why the drive-thru doesn’t use the same logic. They are actually just loading, and dutifully populate the views after they’re done, but they are not reporting any status or progress and it makes it feel like the app is frozen or has hit an error, which isn’t great.Īlso, this is just an opinion, but I think it’s odd that ordering for in-store pickup indicates that they start preparing the order right away, but ordering for drive-thru indicates that they wait for me to be on-site and check in before the order is prepared. I still have to knock a star off for the fact that certain screens-especially the Customize screens-can appear to fail when you open them. I’m really glad to see that the new version of the app is *far* superior on both fronts! I wrote a snarky review about how much the app would lock up, and how buggy the checkout process was. Now, my disappointment is immeasurable and my rest of the year has been ruined. I had all my favorites set up and I was happy. I’m not buying anymore Taco Bell until I can have access to my account. I can’t resign up with Facebook or my email because they are both already being used. I don’t get a confirmation that I submitted a support ticket or any notifications that I will be contacted. The contact form for support never appears to work, for me at least. I had 2 rewards, but by now they are probably expired.
Free ships bell's app for mac password#
I try the forgot password and it won’t send me the email, yet they continually send me promotional emails. So I had a week turn around on getting my account access back after giving a bad review.īeware: I have been locked out of my account for 2 months now. Only after writing the Beware on my review. Update: Finally got access to my account again after 9 weeks of not being able to get in.
Also now you can select sauces, the workers don’t always look at the receipt for sauces, but it’s still early for the changes still and I’m sure some people might change there mind. Great Update: Being able to select Easy on the different toppings is very helpful and favorites has become much better.
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